I just had an interesting discussion with a journalist working on a story about the mis-spelling on a name on an airline ticket. It is sometimes difficult to explain to someone not in the travel industry how convoluted airline ticketing rules can be. A small spelling or typo in the first name on this ticket… Continue reading Who makes the rules?
Tag: schedule changes
THE INTERNET IS SO CONFUSING
We all thought the internet was going to make things easier – but it hasn’t. As it grows it gets harder and harder to navigate through all the results that come up on your screen. Just think how the internet has grown. In 1995 there were 16 million users around the world. At that stage… Continue reading THE INTERNET IS SO CONFUSING
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