Yep – the service industry. It’s big. It’s HUGE as The Donald would say (oh no please let’s not talk about that…..). The service industry employs millions of people. Sometimes good service. Sometimes bad service. Nobody is perfect – the service provider or the customer. We are all just human after all. You can get… Continue reading Would you like fries with that?
Tag: customer service
How to be a bitch without really trying….
It’s cold here in the Netherlands – and Belgium. But is it ever gorgeous. I am river cruising on AMAWaterways and have visited beautiful little spots like Volendam, Edam, Gent and Brugges. We want for nothing on this cruise. Food is amazing, wine is premium brand and plentiful – and yet – you just can’t please… Continue reading How to be a bitch without really trying….
Where have all the people gone?
They are all gone – those nice ladies who used to answer the phone and transfer your call to the right person. What happened to them? Are they all living in some giant retirement home for switchboard operators? Do they sit at night with glasses of sherry and laugh themselves sick at Cyber Sally and… Continue reading Where have all the people gone?
Thank you for calling……
Do they honestly think we are fooled into thinking we are speaking to a real person?
The Travel Lady's Blog 