Tag Archives: airline answering system

A virtual tourist on hold

Last week I wrote about how amazing it is to be in a virtual private concert with some of the great names of the world.

This week I want to talk about visiting some of the great places of the world – virtually! For someone who loves to travel so much this has been a hard time to be in one place with no trip to look forward to. My trip to Ireland to visit my cousins in Dublin has been cancelled and no doubt the cruise I have planned for mid June in the Med will go that way too. I am a frequent follower of travel sites from around the world so this is rather bitter sweet seeing these lovely images floating into my daily feed. It is a bit like being on a diet and working in a candy store. It is just not fair!

So while I sit on hold …. AGAIN … and … AGAIN …. I go on little trips on my computer…….On hold with KLM…… been for a while….so

I think today I will go to the Louvre –

Well that was fun. Still on hold with KLM. *sigh* Let’s go somewhere different.

Aah feel so good to get back to Africa. I loved my time growing up there. When we first arrived as immigrants from the UK we were all so terrified of the bugs. We just weren’t used to them. Imagine seeing a gecko for the first time. Growing up in England we were used to snails, slugs and spiders – but geckos …. this was a whole new kind of terror. Of course we soon got used to it and graduated to camping in the middle of the African bush with all sorts of creatures walking past our small two man tent… but that story is for another time.

Meanwhile back in Calgary – I AM STILL ON HOLD WITH KLM. And here’s the sad thing – their music sucks. It is this really soft repetitive piano style tune which does nothing to lift the spirits when you are on hold. It isn’t even spiced up with the odd human voice telling me that my “patience is appreciated”. WAIT … oh my goodness I got through. I spoke to a human. So uplifting. Joaquim is manning the phones for Delta / KLM in Chile of all places. He was so sweet – and he told me the refund will only take 21 business days – hang on – that’s 4 weeks 😦

I guess I should be grateful that I wasn’t on hold with EZ-PASS – they are voted online as having the worst on hold music (if you can call it that)

At least it keeps you awake – if slightly crazy!

OK – next thing I have to do is go on hold with Air Canada …. Somebody shoot me!