Remember when?

Had a good laugh the other day with a senior member of the travel industry. We were talking about technology and how that has changed the way we travel and indeed the way we live. It seems such a short while ago that getting an email address was a new thing and now the kids… Continue reading Remember when?

Where have all the people gone?

“Please listen carefully – Press 1 for English, Press 2 for French. If you were born on a Tuesday press 4 …. thank you for holding. Your time is important and we will be with you as soon as possible. Your current wait time is 24 minutes.” Does all this automation really speed things up?… Continue reading Where have all the people gone?